| 800 Lines |
Dedicated lines that allow individuals to communicate into a company at no cost to the party placing the call. The lines can only be used for inbound communication. |
|
A370
|
An Architecture 370, IBM plug compatible mainframe or mainframe server computer. |
|
AAP
|
See "Alternate Access Provider" |
|
AAS
|
See "Auto Attendant System" |
|
ABI Number
|
American Business Information's numbering system that assigns each business entity in its database a unique identifying number. |
|
ACD
|
See "Automatic Call Distributor" |
|
Alternate Access Provider
|
(AAP) - A line that connects your establishment to an alternative access provider's dial tone. An AAP would then connect you to the long distance carrier's dial tone. |
|
AppleTalk
|
The Local Area Network protocol that allows Macs to communicate over a LAN. |
|
Application Development Tools
|
A set of software routines and utilities used to help programmers create, develop and run application programs. |
|
Application Software
|
Software designed for specific user applications rather than being used to run the computer systems themselves. |
|
Applications
|
Primary application (function or use) for a CPU or LAN. |
|
ARCNET
|
Attached Resource Computer NETwork is a data link protocol that connects up to 255 nodes in a start topology over twisted pair or coax cable. |
|
Area Code
|
A three-digit code designating a "toll" center in the U.S. and Canada. |
|
AS/400
|
Application System/400. An IBM series of midrange computers used primarily for business applications, that runs under OS/400 operating system. |
|
Asynchronous Transfer Mode
|
(ATM) - A very high speed cell-switched network transmission technology for both Local and Wide Area Networks. The topology is defined in the Broadband (B-ISDN) standard. |
|
ATM
|
See "Asynchronous Transfer Mode" |
|
ATM Switch
|
Asynchronous Transfer Mode switches convert data into a 53-byte cell format and transmit them at speeds ranging from 25 MB per second to 1 GB per second. |
|
Auto Attendant System
|
(AAS) - A device which answers callers with a digital recording, and allows callers to route themselves to an extension through touch tone input, in response to a voice prompt. |
|
Automatic Call Distributors
|
(ACD) - A system designed to automatically distribute traffic among multiple attendants. |
|
Auxiliary Storage
|
External storage accessed as needed by a computer. There are two main types of Aux Storage - Disk Drives (including RAID), and Tape Drives. |
|
Backbone
|
The part of the communications network which carries the heaviest traffic and may also run the longest distance. The backbone joins the LAN's together through bridges or routers. |
|
Backup Media
|
An external storage device containing duplicate copies of computer data to restore a system in case of emergency. |
|
Basic Rate Interface
|
(BRI) - One of two subscriber interfaces in ISDN. The other is PRI (Primary Rate Interface). |
|
BBS
|
See "Bulletin Board System" |
|
Branch
|
A business location (site) that is part of an enterprise, but is not a division or corporate headquarters. |
|
BRI
|
See "Basic Rate Interface" |
|
Browser
|
The client software application that serves as the interface for navigating interconnected documents on the World Wide Web on the Internet. |
|
Bulletin Board System
|
(BBS) - An electronic bulletin board, a computer system used as an information source and message system. |
|
CAD
|
See "Computer Aided Design" |
|
CAD/CAM
|
The integration of Computer-Aided Design (CAD) with Computer Aided Manufacture (CAM) systems. |
|
CAE
|
See "Computer Aided Engineering" |
|
Call Center
|
An area in an organization where business is conducted primarily through the telephone, either in an inbound or an outbound mode. |
|
CAM
|
See "Computer Aided Manufacture" |
|
Capacity
|
Relates to maximum storage capacity of a product (in a model record), or storage capacity used at a site, by product type. |
|
Channel Service Units
|
DSU's (Data Service Units)/CSU's (Channel Service Units) convert a computer's signals into an electrical form that can be transmitted over a digital line. |
|
CI
|
Computer Intelligence and Ziff Davis Market Intelligence are former names for Harte-Hanks Market Intelligence, the leading technology marketing source of fact-based information about the computer and communications industries. |
|
CI
|
Computer Intelligence, antiguamente Harte-Hanks Market Intelligence, fuente tecnológica de márketing que proporciona información basada en la realidad en en el campo de la informatica y las telecomunicaciones. |
|
CI
|
Ancien nom de Harte-Hanks Market Intelligence, la première source d'informations factuelles sur les industries de l'informatique et des communications pour le marketing technologique. |
|
CI
|
Computer Intelligence, nome con cui era precedentemente noto Harte-Hanks Market Intelligence, la fonte principale di marketing tecnologico e il fornitore di informazioni basate sui fatti, relative al settore informatico e delle telecomunicazioni. |
|
CI Technology Database
|
The Harte-Hanks Market Intelligence technology database which collects business demographics, econographics, technology products and technology contacts, as well as enterprise linkage for businesses in the U.S., Canada and Europe. |
|
Class
|
A group of similar product types in the database, with a similar list of expected values. |
|
Client
|
Clients are user hardware devices and software that request information. An example is a PC, which may be a client of a File Server on a Local Area Network. |
|
Clone
|
A non-IBM computer that is considered 100% compatible with the x86 family of Personal Computers. Term may also be used now to mean an x86 compatible computer that is not made by a major PC manufacturer. |
|
CMSA
|
Consolidated Metropolitan Statistical Area - Thirty-eight major metropolitan areas in the U.S. used to identify sites by geography in the CI Technology Database. (Must have approximately 1 million plus population.) |
|
Co-Resident
|
The subset of the CI database of about 42,000 sites which receive both a core computer interview (Datafile) and multiple supplemental interviews (LAN, Network, Comm Equipment, Internet) on an annual basis. |
|
Coax
|
Coaxial Cable - A high-capacity cable used in communications and video, which provides a higher bandwidth than twisted pair, and great capacity to carry high-speed data. |
|
Coaxial Cable
|
See "Coax" |
|
COBOL
|
Common Business Oriented Language. A high level programming language specially designed for business applications on mainframes and minicomputers. |
|
Computer Aided Design
|
(CAD) - Systems are generally high-speed workstations or desktop computers using CAD software and input devices to design complex products in 3-D. |
|
Computer Aided Engineering
|
(CAE) - Engineering analysis use CAE software that aids in analyzing design of structural and electronic circuits. |
|
Computer Aided Manufacture
|
(CAM) - Automation of manufacturing systems and techniques using CAM software, including numerical control, process control, robotics and material control planning (MRP). |
|
Computer Dealer
|
Computer reseller that does not typically maintain a storefront. Most sales are made through an outbound sales force. Limited customization services. |
|
Computer Telephony Integration
|
(CTI) - Systems integrating telephony with computers systems, such as automated attendant systems, automatic call distributors, and voice response unit equipment. |
|
Corp
|
An enterprise or parent organization. |
|
Corpcode/CorpID
|
The corporate code is the key index in the CI Technology Database assigned to each corporate entity that links a site to its parent enterprise. |
|
CTI
|
See "Computer Telephony Integration" |
|
DASD
|
Direct Access Storage Device - A storage device on which data can be accessed directly rather than starting at the beginning of the data and sequentially passing over intervening storage areas. |
|
Data Switch
|
A switchboard for the data network. Hardware that routes incoming data (call) through available lines. There are two kinds of data communications switches - Matrix and Contention. |
|
Data/Video Traffic
|
The type and volume of non-voice communications over network lines or wireless (cellular, satellite, microwave, radio, laser) technologies installed. Expressed in terms of type (e.g. CPU to PC, LAN to LAN, etc.). |
|
Database:
|
A collection of data about customers and prospects that affects how you sell them. |
|
Desk Workers
|
Payrolled employees at a site working in primarily stationary desk positions. |
|
Desktop
|
Desktop (non-portable) personal computer systems, available in many configurations including tower and horizontal desktop. |
|
Dial Lines
|
Lines connecting a business location to the local network provider, which in turn connects to the nationwide telephone system. Dial lines can be used for local or long distance communications. Excludes WATS, Tie/leased lines, ISDN, Inbound 800 & 900. |
|
Digital Subscriber Line
|
Provides high-speed multimedia services, such as video-on-demand, super-fast Internet access, distance learning and video phoning to anyone with a standard, copper telephone line. |
|
Disk
|
Total disk drive storage units (boxes). |
|
Distributor
|
Company that primarily sells computers and related products to other resellers, not to end users. Serves as a pipeline between multiple vendors and multiple-type resellers. |
|
Domestic Remotes
|
Number of remote locations within the country that communicate with the site on a regular basis. |
|
Dot Matrix Printer
|
A printer that prints character by character by the physical impact of pins or wires against an inked ribbon. Characters and graphics are created out of discrete printed dots. May be 9-pin, 18-pin or 24-pin. |
|
DP Purchasing Decisions
|
Designates whether Computer purchasing decisions at the side (local) or at a higher level in the organization (parent). |
|
DSL
|
See "Digital Subscriber Line" |
|
DUNS Number
|
Dun & Bradstreet's numbering system that assigns each business entity in its database a unique identifying 9-digit number. There may be multiple DUNS numbers assigned to a given CI business site. |
|
E-Commerce
|
Electronic Commerce. Electronic exchange of payment for products, generally over a wide area network such as the world wide web (WWW) on the Internet. |
|
E-Mail
|
See "Electronic Mail" |
|
EDI
|
Electronic Data Interchange. |
|
EDP Services
|
A segment of the market providing Electronic Data Processing services, defined as SIC code 737. |
|
Electronic Mail
|
Electronic Mail. Text messages sent over an electronic media such as a Local Area Network or the Internet. |
|
Employee
|
Payrolled member of an organization. |
|
Encryption Security System
|
Systems that maintains network security by sending encrypted data that requires the use of an encryption algorithm by both the sender and the receiver of the data |
|
Enterprise
|
A parent, corporation or higher-level organization that a business site belongs/reports to. For example, Lotus sites report to parent (enterprise) corporation IBM, and U.S. Bureau of Census sites report to parent (enterprise) organization U.S. Dept of Commerce. |
|
Establishment
|
A payrolled business site in a single location. May be part of a larger enterprise or a stand-alone business. |
|
Ethernet
|
A Local Area Network topology that is capable of transferring data at 10 Mb/sec. |
|
Ethernet 100 mps
|
An Ethernet topology that is capable of transferring data at 100 Mb/sec. |
|
Extensions
|
Total system station lines, including voice, data and video. Total communication lines a system is equipped and wired for. Typically close to, but not identical with number of telephone installed. |
|
FDDI
|
Fiber Data Distribution Interface. A type of LAN protocol for transmitting data on a network. |
|
Fiber
|
Optical fiber. A long, narrow, flexible piece of glass used in high-speed communications. |
|
Fiber Optic Lines
|
High capacity lines made of glass or plastic light, not radio waves, are used to transmit the signal through the line about the same size as a human hair. Used for voice, data or video. |
|
File Server
|
A host computer on a network that allows other computers to access or share its programs or data files. |
|
Fiscal Year End
|
The month the company closes its fiscal year books. |
|
Fractional T1
|
(FT1) - Using a fraction of a T1 line, allowing the user access to a portion of the line until upgrading to a full T1 line is necessary. |
|
Fractional T3
|
(FT3) - Using a fraction of a T3 line, allowing the user access to a portion of the line until upgrading to a full T3 line is necessary. |
|
FT1
|
See "Fractional T1" |
|
FT3
|
See "Fractional T3" |
|
Gateway
|
A hardware device used to link two different networks protocols together, acting as an interpreter for data to pass through. |
|
GB
|
Gigabyte - Unit of data storage - approximately 1 billion bytes of information. |
|
General Purpose System
|
A non-A370 mainframe computer. |
|
Government Level
|
The government level - Federal, State or Local, under which a site operates. Most sites with a government level also have a 9XXX SIC code, but there are exceptions (i.e. Post Office, Schools, Utilities, Govt Hospitals, etc.). |
|
H/R
|
Human Resources. For example a business software application for personnel management. |
|
Headquarter
|
The headquarter site for an enterprise or division of an enterprise. |
|
Home Page
|
A default location on the World Wide Web. Usually associated with a URL. |
|
Host
|
A public access site that provides access to the Internet. Often called an Internet Service Provider (ISP). |
|
HTML
|
See "HyperText Markup Language" |
|
HTTP
|
See "HyperText Transfer Protocol" |
|
Hubs
|
A device that gives interconnections capabilities on a communications network to other devices, such as access to a server. |
|
Hypertext Markup Language
|
Same as HTML - web-based programming language. |
|
HyperText Transfer Protocol
|
Wide area network protocol used for the World Wide Web on the Internet. |
|
IBM/PCM
|
IBM or Plug Compatible Machine mainframe system. |
|
Industry Vertical
|
See "SIC Vertical" |
|
Information Services
|
Remote public databases that allow a business to access this data for a fee. (e.g. Prodigy, AOL, Dialog, Nexus, Lexis, MS Network, etc). |
|
Ink Jet Printer
|
A non-impact printer that forms an image by spraying ink from a matrix of tiny jets. |
|
Installed
|
Meaning "currently in use" by a site (usually hardware or software), as opposed to planned. |
|
Integrated Services Digital Network
|
(ISDN) - A network architecture using digital technology to support integrated voice, data and image services through standard interfaces over twisted-pair telephone wire. |
|
International Remotes
|
Number of remote locations outside the country that the site communicates with on a regular basis. |
|
Internet
|
A group of several computer using NSFnet (National Science Foundation Network) as a backbone. Often synonymous with the World Wide Web. |
|
Internet Access Speed
|
The highest line speed at which users are directly accessing the internet at an business site. |
|
Internet Applications
|
Internet applications include electronic commerce, research, education, EDI, intranet, customer service, and technical support. |
|
Internet Developers
|
Total number of application developers at a site supporting internal web development activities. |
|
Internet Provider
|
Service provider provides a means to connect the site to the internet. This can be a high speed line and internet service provided by companies such as UUNET Technologies, or via an Internet gateway from an Internet Service Provider such as America Online. |
|
Internet Server
|
A file server providing files (content) for access via the internet. Includes servers used for private corporate (intranet) usage as well as public (internet) access. Includes both graphical (Web) servers, as well as non-graphical, textual (FTP) internet servers. |
|
Internet Server Application
|
Primary application running on an Internet Server. |
|
Internet Service Provider
|
(ISP) - A vendor who provides direct access to the Internet. The ISP usually also provides a core group of internet services and utilities, such as e-mail and news group access. |
|
Internet Software
|
Software used to support access and distribution of information through the internet, such as browsers, application development tools, push software, and web server software. |
|
Internet Users
|
The number of employees within the site with internet access (not the highest number accessing the internet at one time). |
|
Intranet
|
A private network using Internet Protocol (IP). Intranets operate very similarly to a LAN for company communications, but often cover wider geographic segments within company locations. |
|
IP
|
Internet Protocol. A generic protocol on which many specific data transmission schemes have been based. |
|
IPX
|
See "IPX/SPX" |
|
IPX/SPX
|
IPX is a Novell Netware protocol that connects a Netware LAN |
|
ISDN
|
See "Integrated Services Digital Network" |
|
ISDN BRI
|
See "Basic Rate Interface" |
|
ISDN PRI
|
See "Primary Rate Interface" |
|
ISP
|
See "Internet Service Provider" |
|
ISV
|
See "Independent Software Vendors" |
|
IT Budget
|
Total annual estimated or budgeted expense for Computer and Data Communications hardware, software and support.B13 |
|
IVRU
|
Integrated Voice Response Unit. |
|
K-12
|
Market segment of K-12 elementary and secondary schools, designated by SIC code 821. |
|
KB
|
See "Kilobyte" |
|
KBPS
|
Kilobytes Per Second - A data transfer rate. |
|
Keyboard
|
Keyboard |
|
Kilobyte
|
(KB) - A unit of storage of approximately one thousand bytes of information. |
|
LAN
|
See "Local Area Network" |
|
LAN Backup
|
Backup storage systems used to support file servers on a LAN. |
|
LAN Communications
|
Communicating between LANs or host systems through communicating devices like bridges, routers, gateways, etc. |
|
LAN Devices
|
LAN devices are directory attached to the LAN via a LAN Card/Board and cabling. If a piece of equipment communicates to a LAN through a communications device (bridge, router, etc) then it is not a LAN device. |
|
LAN Operating System
|
The controlling software on a LAN which regulates communication and interaction among LAN devices. |
|
LAN Router Protocol
|
Data-link protocol used to transfer traffic between LANs and other network links. |
|
LAN Segment
|
A segment is network segment of a LAN of the same topology. There may be many LAN segments at a site of the same topology. |
|
LAN Switching
|
LAN switches switch data from port to port as a way of linking PC's, high performance workstations and LANs. Switching can take place within a hub, or in a stand-alone switch, and can switch between a number of network types. |
|
LAN Topology
|
See "Topology" |
|
Laser
|
Wireless communications technology using light wave signaling typically used for data and/or video communication but can also be used for voice transmission. |
|
Laser Printer
|
A non-impact printer that prints characters and high quality graphics using laser beams and electrophotographic technology. |
|
LATA
|
Local Area Transport Area (LATA) for U.S. cities. |
|
Line Full-Form Printer
|
A line printer that prints lines of complete characters from a drum, chain or train. |
|
Line Matrix Printer
|
A line printer that forms characters by printing discrete dots. |
|
Line Printer
|
An impact printer that prints a complete line at a time by physical impact of print hammers against a character forming print head. |
|
Links
|
Linkage reference for software, operating systems, storage and applications, to a CPU platform. |
|
Local Area Network
|
(LAN) - A communications network used to connect devices so that they can share resources such as software, printers and data. LAN's are typically confined to within a building or small geographic area (like a campus environment). |
|
Local ISP
|
Internet Service Provider primarily delivering internet access service to a local market. |
|
Long Distance
|
Telephone services outside a local area, including local, interlata, domestic, international, inbound and outbound. |
|
Long Distance Expense
|
Monthly long distance expense for a site in the CI Technology Database. |
|
MacOS
|
Operating system for Apple MacIntosh and Mac compatible computers. |
|
Magnetic Disk
|
A computer storage disk enclosed by a protective case (hard or floppy) and coated with magnetic material that permits flux changes on small sections of the disk surface. Magnetic Disk in the CI Technology Database excludes floppy disk storage. |
|
Mail Order Reseller
|
A reseller who solicits a majority (more than 80%) of sales through advertising, catalog or the internet distribution of products. |
|
Mailing Address
|
Business mailing address, which may be different from its physical location address. |
|
Major Metro
|
CMSA (Consolidated Metropolitan Statistical Area), metropolitan area with 1 million+ population. |
|
MB
|
See "Megabyte" |
|
MBps
|
Megabytes per second - a measure of the rate of data transmission. |
|
Megabyte
|
(MB) - Unit of data storage - approximately 1 million bytes of information. |
|
Megahertz
|
(MHz) - A measure of microprocessor speed, millions of cycles per second. |
|
Metro
|
MSA (Metropolitan Statistical Area), metropolitan population area. |
|
MHz
|
See "Megahertz" |
|
Microcomputer
|
See "Personal Computer" |
|
Microprocessor
|
A chip contained on the motherboard used as the Central Processing Unit (CPU) for the computer. |
|
Microsystem
|
See "Personal Computer" |
|
Midrange Computer
|
In the CI Technology Database, defined as IBM midrange computer systems. Includes System 3X (32/34/36/38) and AS400 systems. |
|
Mini
|
See "Minicomputer" |
|
Minicomputer
|
A midrange, medium-scale non-server computer that functions as a multi-user system with up to several hundred terminals. |
|
MIPS
|
Millions of Instructions Per Second. A measure of processor speeds, usually applied to midrange, multi-user and larger computer systems. |
|
Model
|
A product designation or name/number assigned by a manufacturer to differentiate its products. |
|
Modem
|
MOdulator/DEModulator. A device used to transfer data coming from a computer, which is in digital form, into analog from so that it can be transmitted over an analog network. A second modem on the other end demodulates the signal back to digital form. |
|
Monochrome
|
Used to imply "black-and-white" images, as compared to color. May apply to monitors or printers. |
|
MSA
|
Metropolitan Statistical Area - A metropolitan population center in the U.S. smaller than the CMSA, used to segment sites by geography in the CI Technology Database. |
|
MUE
|
Multi-Unit Enterprise - A site in the CI Technology Database that is linked to a larger corporation or enterprise. |
|
Multifunction Printer
|
A printer that prints, and also includes one or more of the following functions: scanning, copying, and faxing. |
|
Multiplexor
|
System used to transmit two or more signals within a line simultaneously. Reduces need for separate leased lines, and hence reduces cost. |
|
National ISP
|
Internet Service Provider delivering internet access services to the national (U.S.) market. |
|
NetBIOS
|
Network Basic Input/Output System - a LAN protocol that provides an interface between network applications running on a PC and the underlying protocol software of the network. |
|
Network Control System
|
Hardware or software used to continuously monitor network conditions isolating problems and taking restorative action to maintain the flow of communications. |
|
Network Facilities
|
The type of network lines (local, dial, 800, WATS, ISDN, etc) installed or planned. Excludes equipment and software associated with the facility. |
|
Online Services
|
Collection of service organizations that provide dial-up access to databases, commerce, and news, weather - most also provide electronic mail services. |
|
Open Systems Interconnection
|
A model for developing data communications standards and protocols. |
|
Operating System
|
A software program which manages the basic operations of a computer system, such as Windows, MacOS, OS/2 or Unix. |
|
Optical Disk
|
A disk in which data is stored optically and can only be read by laser technology. |
|
OS
|
See "Operating System" |
|
OS/2
|
Operating System/2. A single user, multi-tasking operating system from IBM that runs DOS, OS/2 and Windows applications. |
|
OSI
|
See "Open Systems Interconnection" B72 |
|
P5
|
See "Pentium" |
|
P6
|
See "Pentium Pro" |
|
PAD
|
Packet Assembler/Disassembler (PAD) is a device used on an X.25 packet switching network, which accumulates data in a buffer memory and adds control information. |
|
Page Printer
|
An electronic printer that produces a page at a time using photoelectric process for image transfer (e.g. Laser, LED, etc) |
|
Parent Company
|
A parent corporation or organization that a site belongs/reports to. For example, Lotus sites report to parent organization IBM, and U.S. Bureau of Census sites report to parent organization U.S. Dept of Commerce. |
|
PBX
|
Private Branch Exchange. |
|
PC
|
(Personal Computer) A non-server computing device that can permanently store data locally or on a server, and does all processing locally. This device is used for productivity applications, and are usually sub-typed into Desktop and Portable. |
|
PC Purchasing Decisions
|
Designates whether PC purchasing decisions at the side (local) or at a higher level in the organization (parent). |
|
PC Server
|
A personal computer used as file server on a LAN or an Internet Server. A server typically has greater CPU power, number of CPUs, memory, cache, disk storage, and power supplies than a computer used as a single-user workstation. |
|
PC Superstore
|
Computer resellers similar to "Retail Computer Stores", but maintain a storefront that exceeds 15,000 square feet. Majority of business is personal computers and related products. |
|
Pentium
|
A computer that uses an Intel 64-bit P5 processor. |
|
Pentium Pro
|
A computer containing the second generation 64-bit Pentium P6 processor. |
|
Peripherals
|
Any hardware device connected to a computer, such as a printer, modem, auxiliary storage, terminals, disk controller, or uninterruptable power supply (UPS) system. |
|
Personal Computer
|
(PC) A non-server computing device that can permanently store data locally or on a server, and does all processing locally. This device is used for productivity applications, and are usually sub-typed into Desktop and Portable. |
|
Physical Address
|
Physical location of a business, as opposed to the mailing address. |
|
Planned
|
Designates a product or service that is "not currently in use" at a site in the CI Technology Database (usually hardware or software), but is planned to be purchased in the next 12 months. As opposed to "installed" status. |
|
Platform
|
Basic CPU, LAN, or PBX platform to which certain products are linked (connected). |
|
Point of Presence
|
(POP) - Physical place within a LATA where the Telco terminates their circuit and the long distance carrier takes over. |
|
Point-to-Point
|
A type of private line connection that connects two discrete locations over a private network. |
|
POP
|
See "Point of Presence" |
|
Portable
|
Portable personal computer systems including notebooks, laptops, and sub-notebook computing devices. |
|
PowerPC
|
A family of RISC-based 32-bit microprocessor chips designed by Apple, IBM and Motorola to span a range of computing devices - primarily used in PowerMacs. |
|
PRI
|
See "Primary Rate Interface" |
|
Primary Applications
|
Primary application or functions for which a computer (CPU) or LAN is being used. |
|
Primary Phone System
|
The primary or largest type of phone system present at the site. (In order: COSW, Centrex, PBX, Key, Stand-alone, Other). |
|
Primary Purchase Source
|
The company that directly supplies the site with the majority of its equipment. May apply to PC's, Servers, or LAN equipment. |
|
Primary Rate Interface
|
(PRI) - One of two subscriber interfaces in ISDN. The other is BRI (Basic Rate Interface). |
|
Private Network Remotes
|
Sites within the company that are connected to the site's private network by private or dial-up lines. May include voice only remote locations connected to the private network. |
|
Processor
|
The semiconductor central processing unit (CPU), one of the primary components of the personal computer. |
|
Programmers
|
"Large system" (midrange, minicomputer, mainframe) software programmer personnel at site. |
|
Projected Technology Database
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(PTDB) - A Ziff Davis Market Intelligence market analysis tool used to project total installed Computer or Communications product presence in the U.S. payrolled business market, or a segment of that market, based on the sample in the Technology Database. |
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Protocol
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The method by which two network components (e.g. computers) communicate and transfer information. |
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PTDB
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See "Projected Technology Database" |
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Purchasing Decisions
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Determination of where a purchasing decision is made - at the LOCAL site, or at a PARENT organization. |
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QID
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Question Identifier code that links product information collected to a specific question in an interview. |
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Radio
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Wireless technology encompassing voice and data communications to mobile personnel and may use spread spectrum radio network facilities that broadcast data using specific frequencies. |
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RAID
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Redundant Array of Inexpensive Disks. Includes drive mirroring (RAID 1), drive guarding (RAID 4), and distributed data guarding (RAID 5). |
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RAM
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See "Random Access Memory" |
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Random
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A site in the database that was chosen randomly from an external population file, so that it can be used for statistical projections or representative population sampling. |
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Random Access Memory
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(RAM) - Temporary read/write computer memory which can both be read and written to. |
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RBOC
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Regional Bell Operating Company. Defined by 7 geographic territories in the U.S. |
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RDF
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See "Relational Database Format" one format of database deliverable offered by Harte-Hanks Market Intelligence. |
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Regional ISP
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Internet Service Provider primarily delivering internet access service to a regional U.S. market. |
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Relational Database Format
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(RDF) - A multi-dimensional, tables based database structure, where tables have relationships between each other. This contrasts with a "flat file" or "record layout" approach, which is a two-dimensional structure where every record looks the same. |
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Remote Access Server
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A device used to establish remote LAN communications. |
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Remote CPU
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The utilization of a remote computer (other than the local client machine) as the core CPU for processing. |
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Remotes
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Number of locations within the company with which the site conducts data communications. |
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Retail Computer Store
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Reseller where a majority of sales are retail via walk-in traffic. Stores derive more than 50% of sales from computers and related products, and maintain a storefront of less than 15,000 square feet. |
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Revenue
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Estimated total annual sales or output for a site in the Technology Database. |
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RISC
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Reduced Instruction Set Computer. A microprocessor designed to achieve performance in executing instructions and giving up the robustness of the instruction set by reducing the chip complexity - the prevailing technology for High Performance Workstations |
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Sales
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Total annual enterprise revenue. |
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Serial Printer
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A printer that prints character by character by physical impact against an inked ribbon. (e.g. Dot Matrix, Daisy, etc). |
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Server
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A shared computer on a local or wide area network. These systems are generally built and marketed to run in a LAN or WAN environment. They may be used as file server on a LAN or as an Internet Server. A server typically has greater CPU power or number of CPU's, memory, cache, disk storage, and power supplies than a computer used as a single-user workstation. |
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SIC
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Standard Industrial Code. Refers to the primary line of business at a specific site or enterprise. |
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SIC Group
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One of nine industry groups created in the Technology Database, such as Manufacturing, and Government. |
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SIC Sub-Group
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One of twenty-five industry groups created in the Technology Database, such as EDP Services, and State Government. |
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SIC Vertical
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Customized industry vertical segments used in the Technology Database. There are 80 vertical segments - mostly at the 2-digit SIC level, with the following exceptions: 737 - EDP Svcs, 73X - Other Services, 821 - Education K12, 82X - Other Education, 806 - Hospitals, 80X - Other Medical, Local Govt, State Govt, and Federal Govt. |
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Site
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A payrolled business establishment in a single location. May be part of a larger enterprise or a stand-alone business. |
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Siteid
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Unique eight-digit key index that is assigned to each site in the Technology Database. |
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Small Business / Minicomputer
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A midrange, medium-scale non-server computer that functions as a multi-user system with up to several hundred terminals. |
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SNA
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See" Systems Network Architecture) |
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Software
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Software programs are coded instructions, or programs, that the computer can read. Two primary types are System Software and Applications Software. |
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Software Developer
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Company that primarily develops custom software applications, with more than 50% of revenue derived from the sale or resale of their own products. |
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Software-Only Store
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Retail specialty stores that derive more than 75% of their revenue from selling packaged personal computer software products. |
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Solid Ink Printer
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An ink-jet printer in which solid inks are liquefied by heating and then spraying drops of ink on a page. |
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SUE
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Single-Unit Enterprise - A site in the CI Technology Database that is a standalone business establishment, not linked to a larger corporation or organization. |
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Supercomputer
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The fastest computer available. Non-server, it is typically used for simulations in structural analysis, petroleum exploration and production, computational fluid dynamics, physics and chemistry, electronic design, nuclear energy research and meteorology. |
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Switch
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A piece of equipment that give interconnection capabilities on a network, such as access to a server. |
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System Applications
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See "Primary Applications", relates to a computer or CPU. |
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System Market Value
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Total market value of all installed computer systems at the site (includes all computer systems and PC's). |
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Systems Integrator
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Company that acts as the project consultant for selecting, integrating, testing, installing and training end users for all components of the overall system. These components may include hardware, software and networks. |
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Systems Network Architecture
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(SNA) - IBM Systems Network Architecture - a mainframe communication protocol. |
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Systems Software
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Software programs used to run large computer systems, as opposed to Application Software used for a specific client application or solution. |
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T3
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A line equivalent to 28 T1 lines - it contains 672 channels. |
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Tape Drives
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Tape drives - includes Tape and Helical types. |
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Tape Library
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A high-capacity data storage system for storing, retrieving, reading and writing multiple magnetic tape cartridges. |
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TCP/IP
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Transmission Control Protocol/Internet Program --The Internet protocol that allows transmission of formatted files over the Internet. |
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Telco
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Local telephone company. |
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Telemarketing Group
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A telemarketing call center. |
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Terminal
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A terminal or display station can be both an input and output device, containing a display screen (monitor) and an attached keyboard. Terminals do not have a CPU, and depend on the attached computer for operation. |
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Territory Management
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A Harte-Hanks Market Intelligence service that develops and maintains customized sales territories in the CI Technology database, based on unique client definitions. |
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Thermal Printer
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A printer that uses heat to transfer images to paper. (e.g. Thermal Fusion, Wax Transfer, Dye Transfer) |
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Ticker
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Stock exchange symbol assigned to a public company to designate the parent company. |
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Tie Line
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A dedicated line that directly connects two or more establishments for communications. It may or may not go through the telco or long distance carrier. |
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Topology
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The configuration formed by the connections between devices on a local area network. |
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Transmission Media
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Various types of wire, coaxial cable, optical fiber, air or vacuum, that is used to transmit electrical voice or data signals. |
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Trunks
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The sum of all network lines - all types (including local dial lines regardless of use) installed and planned at the site location. |
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Twisted Pair
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A network cable type, where strands of wire are twisted, allowing electronic communications that would not otherwise be possible. |
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Uninterruptable Power Supply
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(UPS) - A device that guarantees an uninterrupted flow of electricity to a computer, even in the event of power outage. Most UPS systems also include protection against power breaks and surges. |
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UPS
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See "Uninterruptable Power Supply" |
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URL
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Universal Resource Locator. A standardization of addresses used on the World Wide Web. |
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Value Added Reseller
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(VAR) - A third party that delivers customized or modified computer products and services to end users rather than the original manufacturer. |
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VAR
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See "Value Added Reseller" |
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Videoconferencing
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Allows audio and video communication between two remote parties. Typically includes a camera, microphone, speakers, and monitor. |
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VINES/IP
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An Internet Control Protocol that allows for network error reporting |
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Voice Response Unit
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(VRU) an automated telephone response system activated by a caller to obtain or enter information using a touch tone phone by sending tones in response to audio prompts. |
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VRU
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See "Voice Response Unit" |
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WADAS
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Wide Area Data Access (WADA) Switches contain the ability to take data from a variety of different formats, and then switch them over to wide area network. |
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WAN
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See "Wide Area Network" |
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WATS
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Dedicated lines that allow the user to make outgoing long distance calls at a discounted rate. These lines can only be used for outbound communication and you pay a separate line charge for usage of the line. |
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Web
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See "World Wide Web" |
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White Collar Workers
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Payrolled employees at a site in primarily professional positions. |
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Wide Area Network
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(WAN) - A network that connects other subnetworks or local area networks together. |
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Workstation
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A non-server computing device that can permanently store data locally or on a server and does all processing locally. This device is used for technical applications and specialized applications that have either high computational or graphical requirements. |
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World Wide Web
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An initiative to create a universal, hypermedia-based method to access information on the Internet. |
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WWW
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See "World Wide Web" |
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X.25
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Line protocol used in high speed networks and packet switching networks. |
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x86
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Also 80x86. Refers to the Intel 8086 CPU family used in PC's which includes 8086, 8088, 80186, 80286, 386, 486, Pentium and Pentium Pro. |
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XDSL
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A compression technology that takes existing copper wire typically used for your local dial, 800 and WATS lines, and converts it to high speed voice/data/video lines, which can exceed T1 speed (1.54Mb). |
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Year 2000
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Relates to the problem many legacy systems will have on January 1, 2000, when the date functions in the computer have to discern whether a date is the year, 19xx or 20xx. |
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Zip Code
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Postal code assigned to a mailing address (9-digit in the U.S., and 6-digit in Canada). |
